Holly & Co.

FAQ

How much are shipping costs?

Shipping at Holly & Co. is free everyday!

How long until I receive my package?

We ship every Wednesday. If you place your order by 6PM CST on Tuesday, your order will ship Wednesday. If you place your order after 6PM CST on a Tuesday, your order will ship the following Wednesday.

What if I need my order rushed?

If you need your item a little bit quicker, choose our “rush shipping” option and your item will ship out within 48 hours of your purchase.

How do I make a return?

We understand that shopping online can sometimes be tough, so we hope to make the return process easy for you! Read below for our return policy.

-Fill out the form below within 14 days of receiving your package, after 14 days a return will not be processed.

-We are only processing returns for clothing items, incorrect items, or broken items. Unless incorrect or broken, non-clothing items are final sale and cannot be returned.

-Your refund will be processed within 2 business days of us receiving your items. We will deduct the cost of the return shipping label from your refund.

Can I shop in person?

We do pop-up shops in our local area from time to time so stay up to date on our instagram for the next pop-up shop date!

What if there’s an item I love but it’s out of stock?

Send us a quick note on our contact page and let us know what you’re hoping will make an appearance back in the shop and we’ll do our best to accommodate!

Any other questions about shipping and returns? Contact us via our contact page.

Easy Returns

Need to make a return?  Fill out this form within 14 days of receiving your package and we will process your return within 48 hours. 

Name *
Name
Reason for Return *